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Bolton Valley
Lift Operations Supervisor

This is a Full Time Year Round position with Health/Dental benefits and Vacation/Sick/Holiday pay.



Job Summary: Ensures the safe and efficient operation of all of Bolton Valley's ski lifts. Hires, trains and supervises lift operations and ticket checking staff. Work with the Lift Maintenance department during non ski season.



Essential Functions:

Hire, discipline and supervise lift operations supervisors, lift operators and ticket checkers
Oversee all aspects of training of lift operations and ticket checking staff, including pre-season orientation, handbooks, on-the-job training and documentation of this training
Oversee all daily operations of the lift
Ensure compliance with ANSI B77 standards, Vermont Passenger Tramway rules and regulations and all Bolton Valley policies and procedures. Identify problem areas (signs not visible, ropes not in place, potential hazards, etc.) and rectify them as soon as possible
Oversee payroll system, assist in resolving any payroll issues
Write and distribute the weekly Lift Mode
Communicate any variations from normal lift operating schedule (wind hold, delayed opening, etc.) to Ski Patrol, Guest Services and management team immediately
Take charge of communication during a lift down-time situation
Assist Ski Patrol with lift evacuation when needed
Print, file and ensure proper completion of daily operations logs
Investigate any lift-related incidents , file appropriate Reports and assist Ski Patrol with injury related reports.
Handle and respond to customer complaints
Schedule staff to ensure sufficient staffing as well as management of wages within budget guidelines
Assist lift operators in the morning pre-operational setup of all lifts, including snow removal, ramp maintenance, setting up the lift line maze
Ensure that all morning pre-operational checks are completed properly
Provide breaks to lift operators
Ensure all shut-down procedures are followed to ensure passengers are not left on lift and that lift is ready to operate the following morning.
Transport lift operators to top and mid stations of lifts
Assist in the maintenance of lift load and unload ramps throughout the day
Assist Lift Maintenance staff to ensure reliable operation of lifts
Inspect fire extinguishers monthly
Ensure cleanliness of lift buildings and other work areas
Perform all tasks of a Lift Operations Supervisor, Lift Operator or Ticket Checker as needed


Other Functions:

Prepare all lift stations for operations before annual inspection (signs and ropes in place, buildings and structures cleaned and maintained, tools in place, etc.)
Perform minor structural additions and repairs to lift station buildings


NOTE: All Bolton Valley employees are required to perform alternate functions from time to time, both within and outside of their assigned department, particularly during peak periods such as holiday weekends.



Customer Service Expectations: Lift Operations Supervisors have significant direct customer contact when working at the lifts and are responsible for supervising front-line staff whose jobs involve constant customer interaction. It is therefore of utmost importance that the Lift Operator be courteous and professional in accordance with Bolton’s commitment to providing superior customer service.



Qualifications:

High school diploma required, associate's or bachelor's degree preferred
1-2 years experience in lift operations at Bolton Valley (preferred) or another ski resort
Prior supervisory experience helpful
Valid drivers license to drive snowmobile
Intermediate level ski or snowboarding ability


Required Knowledge and Skills:

Good work ethic, dependability and excellent customer service & communication skills
Familiarity with lift operations and the ski industry in general
Leadership qualities and a respect for staff
Ability to operate all of Bolton Valley's ski lifts


Physical and Mental Demands:

Involves lifting up to 50 pounds, and stalling chairs up to 500 lbs traveling up to 450 feet per minute, shoveling large volumes of snow and/or ice, raking, and clearing snow/ice from chairs. Requires prolonged periods of standing and walking on slippery and/or uneven snow or icy surfaces, and driving a snow mobile.





Work Environment:

Position involves working outside in all weather conditions, including extreme cold, snow, wind and rain, on varied snow surfaces, and requires being on your feet for the majority of the scheduled shift. Some time will be spent inside, but inside time still requires alertness and attention to the lift and passengers.



Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 

 

Contact : HR@boltonvalley.com

Bromley Mountain Resort
Marketing Coordinator

We are looking for a dynamic, creative, multi-tasking personality with strong written and verbal communication skills to complement our marketing team. This person must be able to work in collaboration with other members of the team and other departments to meet project goals.

Find out more at www.bromley.com/employment or by emailing the HR Director at hr@bromley.com

Killington Resort
Grand Hotel Maintenance Worker

Perform a variety of skilled maintenance and construction tasks involving carpentry, plumbing, electrical work, painting, and/or other trades skills at the Grand Hotel. Respond and interact with guest, and homeowner requests. Assist property management staff with snow removal and other related projects. Must be able to work with moderate supervision and deal effectively with a variety of company departments and personnel. Provide superior customer service at all times and respond to guests in a courteous, efficient manner. Must have your own basic hand tools.

Job Requirements - Ability to work safely and comply with OSHA regulations required. Basic education (high school), with some formal trades education desirable, plus three to four years of relevant trades apprenticeship, or a combination of education and experience from which comparable knowledge and skills are acquired. Must be flexible to work day or evening shift. Weekends and holidays required.

Please visit our website at www.killington.com/jobs for more details and to apply. EEO

Mount Snow Resort
Controller

Mount Snow has a great opportunity for a talented Controller to join our team. As part of Peak Resorts, a publicly traded company, Mount Snow is enjoying an exciting period of substantial redevelopment. Already a favorite Southern Vermont ski resort, our future looks bright…and busy!

The Controller is responsible for the company's financial plans and policies, its accounting practices, controls, the maintenance of its fiscal records, budgets, capital planning and the preparation of financial reports. He or she is responsible for the leadership and development of the teams that report to him or her. He or she will provide consultation, analysis and training to senior leadership, management and staff.

visit https://www.mountsnow.com/employment/job-listings/ for more details and to apply 

Mount Snow Resort
Communications Coordinator

Looking for a Communications Coordinator to communicate accurately and timely snow conditions and weather reports both to the public and internally via scripted phone, radio, video, email, social media and other communications methods, as well as capture, develop, and post, photo, video, and written content for use on mountsnow.com, social channels, blogs and other outlets.

Visit https://www.mountsnow.com/employment/job-listings/ For more details and to apply. 

Killington Resort
Winter Seasonal Positions

It's more than a job, it's a lifestyle! Killington Resort and Pico Mountain are now hiring for the upcoming Winter season. A variety of indoor and outdoor positions are available for enthusiastic, hard working individuals who want to experience all these mountains have to offer while providing the highest standards of hospitality to our guests. We want you to work where you play!


UPCOMING JOB FAIRS
Ramshead Lodge
Sat 10/14/17 12pm to 3pm
Sat 11/4/17 12pm to 3pm


Visit our website at www.killington.com/jobs for more details and to apply. EEO 

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